Dental Marketing Experts —Terms of Service

1. Overview of Services

Dental Marketing Experts provides digital marketing services exclusively to dental practices, including but not limited to local SEO, Google Ads management, website design and development, social media marketing, reputation management, content marketing, and marketing automation. The specific scope, deliverables, and pricing for any engagement are defined separately in a signed service agreement or proposal between Dental Marketing Experts and the client.

2. Use of Our Website

You agree to use our website only for lawful purposes. You may not:

• Use the site in any way that could damage, disable, or impair its functionality
• Attempt to gain unauthorized access to any part of the site, our systems, or related networks
• Copy, reproduce, or distribute website content without our written permission
• Submit false or misleading information through our contact or strategy call forms

3. Client Engagements and Service Agreements

These Terms apply to general use of our website. Any paid engagement for marketing services is governed by a separate, signed service agreement between Dental Marketing Experts and the client, which will address specific terms including scope of work, fees, payment schedule, term length, and cancellation. Where a conflict exists between these Terms and a signed service agreement, the service agreement governs.

4. Market Exclusivity

Where stated in a client’s service agreement, Dental Marketing Experts may agree not to provide services to a competing dental practice within the same defined local market for the duration of that engagement. The specific scope of this exclusivity, including how “competing practice” and “local market” are defined, is set out in the individual service agreement, not these general Terms.

5. Payment Terms

Fees for services are outlined in each client’s individual service agreement. Unless otherwise agreed in writing, invoices are due upon receipt, and continued access to active campaigns, websites, or accounts may be suspended for accounts with significantly overdue balances. We do not require long-term contracts for our standard engagements; specific notice periods for cancellation are defined in each client’s service agreement.

6. Intellectual Property

Our Content: All website design elements, graphics, written content, and materials on this website that are original to Dental Marketing Experts remain our property and may not be copied or reused without permission.

Client Deliverables: Ownership of custom deliverables created for a client (such as a website, ad creative, or written content) is defined in that client’s individual service agreement. Generally, clients retain ownership of deliverables created specifically for them once fully paid for, while Dental Marketing Experts retains ownership of proprietary systems, templates, and processes used to create those deliverables.

Third-Party Content: Some services may involve third-party platforms and tools (such as WordPress, Google Ads, or CRM software). Use of those platforms is subject to the respective third party’s own terms of service.

7. Confidentiality

Both parties agree to keep confidential any non-public business, patient-adjacent, or financial information shared during the course of an engagement, except where disclosure is required by law or necessary to deliver the contracted services.

8. No Guarantee of Results

While we bring genuine expertise and a track record of results to every engagement, digital marketing outcomes (including search rankings, ad performance, and patient inquiry volume) depend on factors outside our control, including market competition, platform algorithm changes, and a client’s own practice operations. We do not guarantee specific rankings, revenue, or patient volume, and no such guarantee should be inferred from marketing materials, testimonials, or case studies referenced on this website.

9. Limitation of Liability

To the fullest extent permitted by law, Dental Marketing Experts is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including lost profits or lost business opportunities. Our total liability for any claim arising from our services is limited to the amount paid by the client for the specific service giving rise to the claim.

10. Third-Party Links and Tools

Our website may link to third-party websites or make use of third-party tools and platforms. We are not responsible for the content, accuracy, or privacy practices of any third-party site or service.

11. Termination

We reserve the right to suspend or terminate access to our website or services for any user or client who violates these Terms. Termination of a paid service engagement is governed by the applicable service agreement.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. The “last updated” date above reflects the most recent revision.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

14. Contact Us

If you have questions about these Terms, please contact us:

Dental Marketing Experts
Address: 2051 Williams Pkwy, Units 3 & 4, Brampton, ON
Phone: (844) 797-3900
Email: info@dentalmarketingca.ca